Computer software is a powerful business tool — but, only when used effectively.
When businesses purchase large, complex software suites that are fundamental to their operations, it's crucial that they successfully implement the software and optimize their workflows around it.
These types of large software suites are often focused on the following business processes:
- Customer relationship management
- Enterprise resource planning
- Content management system
- Supply chain management
- Human resource management
The largest, most complex software solutions are rarely effective "out of the box" and must be tailored to each business's individual needs, which is often handled by the business selling the software.
Yet even when we move past the bespoke tier, we still see a high degree of complexity, which is why there's usually a thriving 3rd party market of niche experts dedicated to helping businesses implement software.